Village Plumbing was in Pacific Palisades, Rep from takagi met with us there, to troubleshoot the TK32. was able to get the heat exchanger working with the help of the rep from Takagi Tankless Water Heaters. Ordered and replaced a Sub-Zero Seal for customer in Calabasas, replaced gas valve in B-B-Q. Removed toilet and re-set. Replaced broken flange.